TrueCare

Community Engagement Specialist

Administration - San Marcos, CA - Full Time

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TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.

The Community Engagement Specialist is responsible for coordinating and assisting in planning, developing, implementing, and tracking plans to expand TrueCare presence. The position is also responsible for working with internal and external partners to identify programs, which meet department objectives, and assist in project management and implementation.

Duties & Responsibilities:

  • Engage in delivery of community programs.
  • Assist in developing and implementing the department plan.
  • Ensure all reports are submitted on a timely basis and that budgets are spent appropriately.
  • Develop annual community program budget and operating plan for each program.
  • Collaborate with community members to determine community health needs.
  • Collect and analyze data to learn about a particular community and develop goals to improve access to TrueCare programs and services.
  • Actively represent TrueCare at community meetings to build relationships and seek opportunities to introduce community partners to TrueCare services, achievements, and opportunities.
  • Identify and recommend partnerships that align with the Strategic Plan to enhance TrueCare presence in the community.
  • Develop and maintain good working relationships with key interest holders in the community.
  • Participate in events and collaborate with appropriate TrueCare staff to coordinate TrueCare involvement.
  • Seek out and recommend new programs to improve organizational services and enhance the patient experience.
  • Implement and manage interventions within community program directives.
  • Coordinate the development of appropriate tracking metrics and coordinate the collection and data.

Required Qualifications:

  • Bachelor’s degree in social services, health education, public health or other health related field, or equivalent work experience.
  • One to two (1-2) years’ experience in healthcare related field  
  • One to two (1-2) years’ experience coordinating a community-based program.
  • Knowledge of public and private social services agencies, community resources, including Federal and State programs.
  • Computer literacy working with PC-based software applications and proficiency with the Microsoft Office suite, including Outlook, Word, PowerPoint, and Excel. 

Desired Qualifications

  • Bilingual in English and Spanish.
  • Experience in patient and community health education.
Benefits: 
  • Competitive Compensation
  • Competitive Time Off
  • Low-cost health, dental, vision & life insurance
  • Tuition Reimbursement, Employee Assistance program
The pay range for this role is $23 - $32.20 on an hourly basis.
 

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law. Our goal is to promote and ensure authentic inclusion, belonging and support for all team members recruited or employed here. In the spirit of pay transparency, we are excited to share the base salary range for this position.

If you are hired at TrueCare, your final base salary (within the pay range), will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer generous benefits and retirement plans.

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