Referral Coordinator Bilingual Spanish

Administration - Vista, CA - Full Time

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TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.
The Referral Coordinator is responsible for the coordination, processing, obtaining prior
authorizations, and requesting reports for a variety of medical referrals for services/procedures as requested by medical providers. The Referral Coordinator will also collaborate with other referral staff, medical providers, and patient care support staff to effectively communicate and ensure successful tracking and coordination of referrals successful tracking and coordination of referrals.

Required Qualifications:
  • High school diploma or equivalent.
  • At least one year of experience as a Medical Receptionist or Medical Assistant (MA) in an outpatient setting, or in medical case management.
  • Bilingual in English and Spanish.
  • Knowledge of medical terminology and procedures, and CPT and ICD codes.
  • Availability to work outside of normal shifts (i.e., 8am to 5pm and on Saturdays).
  • Computer literacy working with PC-based software applications and proficiency with the Microsoft Office suite, including Outlook, Word and Excel.
Desired Qualifications:
  • Two years of referral coordination or medical assisting experience.
  • Understanding of insurance providers, their portals and their expectations for authorization approvals.
  • Medical Assistant certification.
  • Experience working in a community health center.
  • Working knowledge of EHR and registration/billing software

 Benefits:
  • Competitive Compensation
  • Competitive Time Off
  • Low-cost health, dental, vision & life insurance
  • Tuition Reimbursement, Employee Assistance program
The pay range for this role is $21-29.40 on an hourly basis.
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TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law. Our goal is to promote and ensure authentic inclusion, belonging and support for all team members recruited or employed here. In the spirit of pay transparency, we are excited to share the base salary range for this position.

If you are hired at TrueCare, your final base salary (within the pay range), will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer generous benefits and retirement plans.

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