Licensed Vocational Nurse Supervisor
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TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.
The LVN Clinic Supervisor is responsible for supervising back office staff and, within the scope of practice, performing nursing duties following established policies, procedures and standards. The LVN Clinic Supervisor is also responsible for ensuring that back office staff work effectively and efficiently in a care team setting with an emphasis on customer service and high quality health care.
Essential Functions:
- Supervise the workflow and workload of back office staff to ensure an efficient patient flow.
- Perform physical assessments, venipuncture, EKG, urinary catheterization, Intravenous (IV) therapy, wound care, deep nasal suctioning, medication administration, patient education and other activities at the direction of provider and within defined scope of practice.
- Assist providers or other medical staff personnel with examinations and treatments, as directed or required.
- Provide nursing staff coverage within licensed scope of practice.
- Administer medications, excluding IV medications, as ordered by provider.
- Enter patient care, clinical data and findings in the electronic health record (EHR) system, as needed.
- Ensure vaccines are ordered and an inventory system maintained.
- Maintain the expiration update on all medications and lab supplies and discard per TrueCare protocol, when necessary.
- Monitor, coach, develop and evaluate performance of staff on an ongoing basis in accordance with applicable performance standards and provide direct and timely feedback with regard to daily operations and clinical skills competencies.
- Track absenteeism, manage time off requests and approve timesheets.
- Oversee/monitor and assist in the training of new and existing employees.
- Provide ongoing training to employees as new processes or updates are implemented; and work with employees to correct deficiencies.
- Shadow staff on skill competency, as needed, to ensure proper workflow processes and procedures are followed.
- Oversee and create weekly and daily schedules of back office staff, as assigned.
- Assist in preparation for and delivery of staff meetings and in-service and staff training, including monthly mandatory trainings.
- Assist Clinic Manager in the preparation for audits conducted by various agencies.
- Serve as a point of contact for back office staff with questions, issues or patient related conflicts. When unable to address issues independently bring them to the attention of the Clinic Manager.
Job Requirements:
- High School diploma or equivalent.
- Graduate of an accredited School of Practical/Vocational Nursing.
- At least two (2) years’ nursing experience in an ambulatory care setting.
- A least two (2) years’ supervisory or lead experience in a healthcare setting.
- Computer proficiency, particularly with Electronic Health/Medical Record systems and the Microsoft Office suite, including Outlook and Word.
Licenses/Certifications:
- Bilingual in English and Spanish (may be required at some clinics).
- Knowledge of ICD-10 coding.
- Experience working with Electronic Health Records.
- Current California LVN License
- Current Basic Life Support (BLS) Certification for Healthcare Providers
- Intravenous (IV) Certification
- Competitive Compensation
- Competitive Time Off
- Low-cost health, dental, vision & life insurance
- Tuition Reimbursement, Employee Assistance program
TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law. Our goal is to promote and ensure authentic inclusion, belonging and support for all team members recruited or employed here. In the spirit of pay transparency, we are excited to share the base salary range for this position.
If you are hired at TrueCare, your final base salary (within the pay range), will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer generous benefits and retirement plans.