Human Resources Clerk
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TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.
The Human Resources (HR) Assistant is a Monday to Friday in person 8am to 5pm shift. The Assistant is responsible for the administrative support of day-to-day Human Resource Operations. This includes preparing correspondence, reports and presentations; handling information requests; receiving new hires and department visitors; document retention filing; assisting with meetings and trainings; and maintaining calendars and schedules.
Duties & Responsibilities:
- Provide administrative support to the Human Resources department in managing calendars, schedules, and the HR conference room.
- Answer, screen, and route incoming departmental visitors and telephone calls.
- Create, update, file and maintain personnel and human resources related files in a timely and accurate manner.
- Create and process new hire onboarding packets including pictures, badges, I-9 and E-Verify, and new hire documentation. May present the new hire documentation section of NHO upon occasion as needed.
- Accurately prepare and reconcile credit card statement, invoices, and other expenses.
- Manage, track and process telecommuting programs.
- Process monthly Arbitration Agreement reporting.
- Process monthly 1-9 and BLS renewal reminders.
- Respond independently to and initiate telephone and written inquiries and correspondence, including verifications of employment and other requests for information.
- Ensure reception areas, conference room, kitchen and common areas are well-maintained, neat, and clean for each working day.
- Answer routine questions from employees regarding human resources issues, rules, and regulations.
- Process mail, HR inbox email, and faxes including receiving, sorting, timestamping, and distributing incoming and outgoing correspondence and packages throughout the workday.
- Compose and/or prepare accurate correspondence, memoranda, forms, and reports; copy, collate, bind, fax, email and distribute information in various formats.
- Process annual personnel file purging. Primary contact for accessing stored files with Corodata
- Coordinate and prepare for meetings and trainings (i.e., ordering food, arranging equipment and supplies, making copies, etc.).
- Order and maintain adequate office supplies, materials, and equipment; oversee maintenance schedule of office equipment.
- Create and provide new and replacement employee badges in compliance with operational policies.
- Send e-mail notices and follow up on renewal of licenses and CPR Basic Life Support certificates.
- Maintain confidentiality and effectively handle highly sensitive and personal information with sound judgment, tact, and discretion.
Required Qualifications:
- Associate degree in human resources, office management or related field, or an equivalent combination of education and relevant administrative office experience.
- At least two (2) years of administrative support experience in a professional environment.
- Knowledge of standard office administrative practices and procedures.
- Knowledge and proper use of grammar, spelling, punctuation, proofing, document formatting and basic math skills.
- Computer proficiency, particularly with the Microsoft Office suite, including Outlook, Word, Excel, and PowerPoint.
- Will be required to travel between TRUECARE’ sites and local destinations therefore a California Driver’s License, proof of valid insurance and clean driving record required.
- Competitive Compensation
- Competitive Time Off
- Low-cost health, dental, vision & life insurance
- Tuition Reimbursement, Employee Assistance program
TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law. Our goal is to promote and ensure authentic inclusion, belonging and support for all team members recruited or employed here. In the spirit of pay transparency, we are excited to share the base salary range for this position.
If you are hired at TrueCare, your final base salary (within the pay range), will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer generous benefits and retirement plans.